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For most companies communications are an integral part of their business success. Business communication is constantly evolving and the general trend is to converge the various communication channels to increase productivity.
ExpertCom Ltd.’s latest product ExpertCall Social Media Contact Center (ExpertCall SMCC) unites the traditional contact center channels (voice, email, fax, sms) with social media tools (Facebook, Twitter, LinkedIn) to achieve the best results possible for our partners.
